Attention at scale — for every user.
As adoption becomes revenue from every user, no team can watch them all. Tracigo gives every user proactive attention — and proves the revenue it adds.
Not a dashboardNot alerts for your team
Tracigo does the work.
- Recover the users quietly slipping.
- Catch the ones outgrowing their plan.
- Proven against a holdout — real revenue, not vibes.
/ The gap
The quarter grew. It should have grown more.
Growth doesn't mean nothing is leaking. It means the people arriving are covering for the people quietly on their way out — and the gap between those two never shows up as a bad number.
Revenue, one quarter
Indexed to where the quarter started
You grew 1.2×. The quarter had 1.4× in it. Two hundred people who were already paying you went quiet or left. New signups covered most of what they took, so revenue still went up and nobody had a reason to look.Illustration of a pattern — not customer data.
No renewal date catches it
Consumption revenue leaves between invoices. Nobody is required to look at one person's usage on any particular day.
Nobody files a ticket
People giving up on a product don't complain. They open it less, then not at all, and you hear nothing either way.
New users hide the loss
Growth and erosion land in the same number. A level quarter can mean nothing happened — or that both did.
/ How it works
Notice, ask, act, prove.
Four things move through Tracigo — a Finding, a Study, a Play, a Receipt. Each one becomes the next, and nothing reaches your users until a person has approved it.
Something moved
Not an alert about one account — a population. Who slid, how many of them, and when it started.
- Read from usage and billing — data you already have and already trust.
- Every number on it clicks through to the query that produced it.
Then it starts again. A receipt is evidence for the next finding — which is how the system gets better at your product, rather than at products in general.
/ Start here
Two weeks, read-only, and you keep the map.
Before anything is built or installed, we find what's actually leaking in your product and hand it to you. If it isn't worth acting on, you keep the work and we part ways.
Talk to us
A small number of design partners, handled personally — not a queue.
Built by Amazonians — where customer obsession is the operating system.